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Care Coordinator (Setiabudi)


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What you'll do

  • Diagnose and treat pets with illnesses and injuries and counsel clients in well pet care;

  • Model medical excellence to a team of two to four doctors, ensuring medical operating procedures and guidelines are followed to meet patient care needs while delivering an unparalleled member experience;

  • Uphold's culture and values to the practice team and to our members;

  • Mentor doctors relating to their clinical skills and individual performance metrics concerning client satisfaction, teamwork, medical quality, record keeping, and production, and lead regular check-ins with doctors to understand challenges and support professional development;

  • Partner with the Member Experience Manager to support a positive, collaborative approach between the Member Experience and the Medical Team;

  • Collaborate with the Head Nurse to foster an environment of open communication, continuous learning, improvement, and excellence;

  • Manage controlled substances, review practice orders of drugs and supplies, and ensure that the medical logbooks are consistently filled out per our standard operating procedures.

  • Doctor of Veterinary Medicine (DVM) or equivalent with an active veterinary license, and 8+ years of experience in the field;

  • Takes a professional approach, with excellent interpersonal skills, and a strong communicator;

  • Committed to practicing the highest standard of medicine and upholding the code of ethics;

  • Leader with experience managing a team and interest in mentoring veterinarians;

  • Thrives in team-oriented environment;

  • Has a ‘glass half full’ attitude and a sense of humor!

Who you are


What you'll get

  • Competitive salary + profit share;

  • Opportunity for equity ownership;

  • Health, dental + vision insurance;

  • Upward mobility and growth opportunities;

  • Generous paid-time off, parental leave, and company holidays;

  • HealthAdvocate membership, One Medical membership, subsidized gym membership;

  • Discounted veterinary care for your loved ones;

  • An opportunity to make a real impact on the people around you;

  • A collaborative family of people who live our core values and have your back.

“Cats will amusingly tolerate humans only until someone comes up with a tin opener that can be operated with a paw.”


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