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Welcome to our Learning Center, where we provide extensive knowledge about caring for your much-loved pets.  Scroll down for articles and common questions about pet health, wellness and behavioural issues, all provided by our team of resident veterinary experts. It’s our gift to you!

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To make it easier to find what you’re looking for, please select your type of pet.



Why does my cat get hairballs so frequently?

Cats love to groom themselves and therefore, ingest a lot of hair. Since hair is not digestible, it collects in the stomach, and cats will generally vomit once or twice a month to remove it.  If more often than this, we recommend you schedule a veterinary appointment.


Why does my cat urinate outside the litter box?

The most common reason is that the litter box is not cleaned out as often as it should be. If a litter box is too full, most cats will try to find an alternate location.  The box should be scooped daily and the entire litter changed out weekly.

Why does my cat become so anxious about visiting the vet?

It can be very stressful for a cat to be put into a carrier, travel in the car and visit a place with strange noises and smells.  Therefore, it is a good idea to make sure your cat feels comfortable with the carrier for a few days at home first, making sure the carrier is filled with a cosy blanket, and clean and odour-free.




How often should I give my dog a bath?

The recommended frequency for washing your dog is once a month. It is important to remember that washing your pup more frequently than this could cause his skin to get too dry for comfort.

Why is my dog urinating and drinking a lot?

There are several reasons why your dog may be doing this. Some of the potential reasons are quite serious (including diabetes and liver disease), so if you notice changes in this type of activity, schedule a veterinary appointment.

Why is my dog panting?

Some causes of abnormal panting can include stress, pain, endocrine diseases, heatstroke, and heart or respiratory disorders such as tracheal collapse. If you notice higher panting than usual, schedule a veterinary appointment.





What should I feed my rabbit?

Rabbits should be fed a hay-based diet - approximately a pile of hay as big as your rabbit - along with an eggcup full of dry food and a variety of green, leafy vegetables such as lettuce, watercress or cucumber leaves.

Can I keep my rabbit indoors?

Rabbits can be kept indoors, either in a cage or free range (house rabbit). They are very easy to litter train and no more destructive than a cat or dog. They do love to roam around though so if they are usually kept in a cage, we recommend they’re also allowed out for play times!

Why does my rabbit not like being picked up or held?

Rabbits are scared of heights so it is better to interact and play with them at ground level. Try wrapping an anxious rabbit in a towel when you hold it, to stop it kicking out and hurting itself, or from scratching you.  Generally speaking, once your rabbit gets more used to their surroundings, they will act calmer and become more playful.